For a bank that has delivered outstanding service and performance for HNW individuals during 2021–22. Attention will be paid to factors including changes in client-facing head count, manager to client ratio, retention of top staff, changes in assets under management, market performance, broader services and innovation, as well as client feedback.
Private Bank of the Year – UK
Hampden & Co
Hampden & Co was established in 2013 and, despite its youth, has built up an enthusiastic and loyal clientele. It has won The Spear’s Award for best UK private bank twice: once in 2018 and now again in 2022.
Jeremy Vaughan, managing director of banking, puts the company’s success down to its focus on core banking activity, rather than diversifying into other products.
Hampden places highly individualised customer service above all other values. Vaughan himself spends days every month on the road, visiting clients in different parts of the country. Every customer has a dedicated personal banker with a team of assistants dealing with everyday transactions.
‘We want to be part of the client’s circle of advisers,’ says Vaughan.
Weatherbys Private Bank
